Frequently Asked Questions
Everything you need to know about your LAAGAM experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within Europe and 5-10 business days for international orders. You will receive a tracking link via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached. Please use our online returns portal to initiate the process.
Where are LAAGAM products manufactured?
We take pride in our ethical production. Most of our garments are designed and handcrafted in Spain and Portugal, ensuring high quality and fair working conditions throughout our supply chain.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. In select regions, we also offer 'Buy Now, Pay Later' options through Klarna.
How do I know which size to choose?
Each product page features a detailed size guide and 'Fit Assistant'. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
Is LAAGAM a sustainable brand?
Sustainability is at our core. We operate on a 'limited drop' model to prevent overstock and waste. Additionally, we use eco-friendly packaging and prioritize recycled fabrics whenever possible.